FAQs

Frequently Asked Questions

Find answers to common questions about Shelora products.

How do I choose the right size pad?+

It depends on your flow — Shelora XL suits daily heavy flow, XXL offers extra protection, and Night is designed for overnight coverage. Check our product guide in the Academy for more detail.

How often should I change my pad?+

We recommend changing your pad every 4 to 6 hours, or sooner on heavier flow days, to stay fresh and comfortable.

Is Shelora pad safe for sensitive skin?+

Yes. Our top sheet is dermatologically tested and free from added fragrance, making it gentle for sensitive skin.

Which product is best for overnight use?+

Shelora Night is designed specifically for overnight comfort, with extended length and maximum leak guard coverage.

Where can I buy Shelora products?+

Shelora is available through our online store and a growing network of 5000+ retail partners across 150+ cities.

How can I contact customer support?+

Reach us anytime by phone, email, or WhatsApp on our Contact page — we're happy to help.

Still have a question?

Our support team is here to help you.

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